As the manager of your department or owner of a small business, you’re the leader. As such, your job is to inspire and motivate your staff. By now, everyone understands that micromanagement is not the best solution to a positive work environment, but what is the best way to be the right kind of leader in your office? Consider these 5 things your employees genuinely want to hear from you monthly, weekly, or even daily.
1. I have trust in you.
You don’t just trust your employees, you have trust in them. This means that you believe that they are capable of doing the job at hand. Tell them so. But also show it in your behavior. Don’t micromanage. Don’t hover over them when they are completing a task. Trust in their ability to get the job done without being overly concerned with the processes they follow.
2. This is what we want to achieve.
At the same time, your team wants to understand the end goal of the project or initiative. They don’t need you to micromanage how it is accomplished, but they want buy-in for what it is they should be achieving. Any time you roll out something new, give your staff an idea of what the outcome should be before letting them take control.
3. I want to set you up for success.
Your staff also wants to know that you’re putting processes and tools in place specifically to help them succeed. When you tell your staff that their success is your priority, you are making them feel appreciated on the job. That the ultimate goal isn’t the success of the job or the product, but of each of their individual contributions that make up the whole.
4. What else can I provide for you?
Far too few managers will ask employees to tell them what they need to make something more successful. Don’t be afraid to ask them what you can do to help them succeed in their jobs. If there are tools that can assist or materials that can help, be sure to provide them. If someone feels overwhelmed, get them the additional help them they need to unload some of the burden.
5. Ask if you need help.
They also want to know that you, as a manager, can pitch in and help out if push comes to shove. You’ve worked your way up to your position, so how can you demonstrate that you can still get your hands dirty. If your staff needs you in any capacity, they should feel comfortable coming to you to ask. You can facilitate this process by letting them know they shouldn’t be afraid of asking for help.
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