Become a Great Customer Service Representative by Focusing on These Skills

May 24th, 2018

Customer service is a skill that many people bring to the table, so it’s important that you’re able to set yourself apart from your competition. How can you become a great customer service representative and land your next job opportunity? There are a few skills that companies are always seeking out in their new hires. If you focus on these skills, you will be able to showcase what it is you can do and demonstrate why you should be hired.

Industry knowledge.

Customer service comes in a lot of flavors. No matter where your background started, it’s up to you to be sure that you can communicate your knowledge of the company’s industry during the hiring process. This is where research comes in. You don’t have to be an expert from the start, but look into what it is they do and familiarize yourself with the industry. Also, be sure to know the general basics of customer service such as customer interaction, providing value, and more.

Empathy for others.

Empathy is the ability to put yourself in someone else’s shoes. That is a big part of the customer service experience. Not only do you need to have empathy for the customers, especially in the instance of a problem, but also for management and co-workers. Try to see how someone else experiences the same things day-to-day that you do and use that to inform your interactions.

Ability to resolve conflicts.

Customer service is also often about solving problems. Customers have problems, management has problems, and even co-workers will have problems. Demonstrate that your skills in resolving conflicts along the way will be invaluable to the hiring company. Communicate this by describing specific situations where you’ve solved a major problem.

Self-control.

You also need to make sure that you can keep your own temper under control. That’s not to say that you won’t, and shouldn’t, get upset by certain situations, but it’s extremely important that you can maintain your cool around your colleagues, management, and especially customers. Know how to keep yourself calm and reserved and express your emotions in a healthy way rather than blowing up.

Self-confidence.

Another personality trait that is key to getting a great customer service job is to prepare and practice ahead of interviewing. It’s also essential that you’re able to project confidence throughout the hiring process as well as once you begin. Don’t be afraid to ask questions throughout training to demonstrate that you’re understanding the material and stay confidence while making decisions.

Work With a Top Staffing Agency in Pasadena TX

Are you looking for a customer service position? Contact Meador Staffing, now hiring for customer service jobs in Texas.

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Establish a Wellness Program Your Employees Will Love

May 17th, 2018

As healthcare costs continue to rise and job related stress is a leading cause of heart disease, hypertension, and more, companies are looking at ways to improve wellness programs on the job. But not only should organizations create wellness programs, they should make an effort to include everyone and encourage participation of every employee. While this will be a nice perk for employees, it can also make a huge difference in the health of your team and even their families. Here are some things you can do to ensure your team will love your wellness program.

Lead by example.

While it may not automatically convince them to love the program, the best way to get your team to participate is to lead by example. They want to see their management team participate and will be more likely to join if they see leadership doing the same program. This is not a “do as I say”, but a “do as I do” situation. Lead the revolution to a healthier life.

Find your advocates.

The next step is to find those in your office who are excited about the program. Look for team members who already embrace a healthy lifestyle. They eat well every meal and make time to exercise. They work on reducing their stress, too. Recruit them to help create your program and be excited about it in the process.

Start small.

You don’t have to change the world on the first try. Big gestures can be costly in time and money, so why not start small? Implement small items that can help make big changes over time. For example, you can take out vending machines and offer free bottles of water or baskets of fruit in the break room.

Know your audience.

When planning your wellness program, you also have to keep in mind the different needs of your staff demographics. Millennials and baby boomers will have different needs and desires. For example, younger employees might love afternoon yoga in the courtyard, but older employees may benefit from health screening or stress management tools.

Work With a Top Staffing Agency in Pasadena TX

Do you want to create a wellness program that everyone loves? Contact Meador Staffing Agencies in Pasadena TX today to learn more.

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Yes – It’s Possible to Eat Healthy at Work. Here’s How

May 10th, 2018

You may feel like it’s always go, go, go at work, so you’re certain you won’t have a spare moment to eat a healthy snack or meal. When whipping through the drive-thru on your short lunch hour seems like the only alternative, it may sound impossible to conceive of healthier lunch habits. But it is possible to eat healthy while on the job. Here are some tips to make sure you’re getting the right nutrition for that energy burst you’ll need for a productive day.

Avoid junk altogether.

It can be difficult, but if you don’t have junk food available it’s much easier to avoid it. Don’t keep candy at your desk, don’t bring change for the snack machine, and don’t have chips in the break room. The less accessible you make the unhealthy options, the most likely you are to stick to the healthy ones.

Take your lunch hour.

So often employees eat at their desk or simply don’t take lunch at all. But this is critical for maintaining a healthy diet as well as your emotional health on the job. Take a real lunch hour. Leave the office. Pack a healthy lunch so you don’t feel tempted to swing through the drive-thru on your way out.

Bring your leftovers.

Another trick to making sure you have healthy lunches is to make healthy dinners and save your leftovers. Make an additional half portion when you’re cooking in the evening and set it aside so you can bring it to work the next day. This will help keep you on track with healthy eating.

Drink plenty of water.

Sometimes when our brain tells us we’re hungry, it should be telling us we’re thirsty. Curb your cravings by drinking plenty of water throughout the day. The conventional wisdom is eight glasses of water a day, but the truth is a little more complicated than that. Most healthy adults will get plenty of water, but if you’re concerned, know that current science suggests more than three liters of fluid for men and more than two for women.

Plan ahead.

It’s also helpful if you plan your meals and snacks ahead of time. It’s easy to give into stress eating and just grab salty snacks or sugary sodas if you’re feeling stressed. But when you’re stressed is exactly the time you should be turning to healthy alternatives. Pack and prepare your snacks and lunch to prevent yourself from grabbing and eating just anything.

Find the Best Jobs in Pasadena TX

Are you looking for your next job? Contact the team at Meador Staffing, now hiring for jobs in Pasadena TX.

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Four Texas Cities Named As Best Places to Live

May 3rd, 2018

Every year, cities across the United States are ranked among the best places to live. A number of factors, including affordability and job accessibility, are considered when ranking these cities. Four Texas cities were named as the best places to live in the U.S., including two right here in our service area. Taking a quick look at these cities, we want to showcase what puts them among the best cities to live in in the United States.

The Woodlands

The suburb of The Woodlands in North Houston was specifically planned to be a place where business could come to the residents without forcing a commute into downtown. This suburban planning has paid off in spades and the area is now one of the best places to live in the country.

The cultural diversity of the area also gives companies and communities a chance to learn from one another and bring new perspectives to the table. This has also fanned out to the remote working community with co-working spaces opening up in the area giving workers yet another chance to get out and meet their neighbors.

Big companies like Fox Network Group and Exxon have set up shop in The Woodlands. And with larger corporations come smaller support companies as well, so it’s easy to see how this area is booming when it comes to jobs and resources. Crime rates in the area are lower than greater Houston and the national average. There are also ample opportunities for home ownership in the area at a variety of price points.

Round Rock

Edging a little closer to Austin, you’ll find the community of Round Rock that has also been included in the list of best places to live in the United States. While still its own community, it’s just a short drive to Austin which gives residents opportunities for both work and play.

But while Austin is the Texas capital of weird, Round Rock is a typical suburban community with stability for families, housing, and more conventional living situations. Real estate is affordable and there are opportunities for community building in the city of Round Rock itself.

Dell is headquartered in Round Rock, and that isn’t the only tech company in the area. IBM and Samsung also have offices there. For professionals looking for jobs in the tech industry, this is a great place to establish roots. There are plenty of opportunities for living and working in the Round Rock area.

Work With a Top Staffing Agency in The Woodlands TX

Are you looking for a job in The Woodlands or Round Rock? Contact Meador Staffing, now hiring for jobs in The Woodlands TX.

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