Glassdoor Company Reviews – Can You Believe Them?

August 23rd, 2018

In 2007, Glassdoor appeared on the scene which changed the game for many companies and job seekers. It provided an opportunity for job seekers to see what it’s like to work at a company before submitting a resume. With such an emphasis on employee and corporate fit, Glassdoor fit a necessary niche in the job market. But how do you know whether or not the information is accurate and what’s the best way to interpret it before applying for a job? Here are a few things to consider.

Are they just complaints?

Yes, Glassdoor can feature sour grapes postings from disgruntled employees. And the truth is, they’re not always accurate. It’s also true that people often only review a company when they’ve had a negative experience, making the negative postings much more common than positive ones.

Do they provide real feedback?

But even these complaints can provide real feedback. If you can read why someone has decided to complain about a company. If it is a problem that you can see a solution for, it might be a better environment for you than for them.

Are there fake positive reviews?

You also need to take some of the positive reviews with a grain of salt. Sometimes they’re not entirely genuine and Glassdoor’s algorithms don’t really determine whether or not a review is real or fake. Some companies will also encourage their team to post positive reviews, which can lead to reliability issues with the service.

How can you interpret the reviews?

We’re not saying to avoid Glassdoor, because it can provide valuable information, but it may take some time to determine how to interpret what you’re reading. What may be more telling on the site is whether or not the company responds to negative feedback and how they approach their answers.

What kind of additional research is good?

There are other things to review online before you send in your application or before an interview. Look at LinkedIn and check out the current and past employees there. Check out the company name in the local news. You may find out more about the organization through reputable news sources.

How should you mention it in an interview?

For the most part, you may not want to say something about your foray onto Glassdoor. However, there are some exceptions. If you came across anything you find specifically troubling, ask them about it in the interview. Their reaction will give you some idea whether or not they will be a good employer for you.

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