Become a Great Customer Service Representative by Focusing on These Skills

May 24th, 2018

Customer service is a skill that many people bring to the table, so it’s important that you’re able to set yourself apart from your competition. How can you become a great customer service representative and land your next job opportunity? There are a few skills that companies are always seeking out in their new hires. If you focus on these skills, you will be able to showcase what it is you can do and demonstrate why you should be hired.

Industry knowledge.

Customer service comes in a lot of flavors. No matter where your background started, it’s up to you to be sure that you can communicate your knowledge of the company’s industry during the hiring process. This is where research comes in. You don’t have to be an expert from the start, but look into what it is they do and familiarize yourself with the industry. Also, be sure to know the general basics of customer service such as customer interaction, providing value, and more.

Empathy for others.

Empathy is the ability to put yourself in someone else’s shoes. That is a big part of the customer service experience. Not only do you need to have empathy for the customers, especially in the instance of a problem, but also for management and co-workers. Try to see how someone else experiences the same things day-to-day that you do and use that to inform your interactions.

Ability to resolve conflicts.

Customer service is also often about solving problems. Customers have problems, management has problems, and even co-workers will have problems. Demonstrate that your skills in resolving conflicts along the way will be invaluable to the hiring company. Communicate this by describing specific situations where you’ve solved a major problem.

Self-control.

You also need to make sure that you can keep your own temper under control. That’s not to say that you won’t, and shouldn’t, get upset by certain situations, but it’s extremely important that you can maintain your cool around your colleagues, management, and especially customers. Know how to keep yourself calm and reserved and express your emotions in a healthy way rather than blowing up.

Self-confidence.

Another personality trait that is key to getting a great customer service job is to prepare and practice ahead of interviewing. It’s also essential that you’re able to project confidence throughout the hiring process as well as once you begin. Don’t be afraid to ask questions throughout training to demonstrate that you’re understanding the material and stay confidence while making decisions.

Work With a Top Staffing Agency in Pasadena TX

Are you looking for a customer service position? Contact Meador Staffing, now hiring for customer service jobs in Texas.

houston-tx-staffing

Establish a Wellness Program Your Employees Will Love

May 17th, 2018

As healthcare costs continue to rise and job related stress is a leading cause of heart disease, hypertension, and more, companies are looking at ways to improve wellness programs on the job. But not only should organizations create wellness programs, they should make an effort to include everyone and encourage participation of every employee. While this will be a nice perk for employees, it can also make a huge difference in the health of your team and even their families. Here are some things you can do to ensure your team will love your wellness program.

Lead by example.

While it may not automatically convince them to love the program, the best way to get your team to participate is to lead by example. They want to see their management team participate and will be more likely to join if they see leadership doing the same program. This is not a “do as I say”, but a “do as I do” situation. Lead the revolution to a healthier life.

Find your advocates.

The next step is to find those in your office who are excited about the program. Look for team members who already embrace a healthy lifestyle. They eat well every meal and make time to exercise. They work on reducing their stress, too. Recruit them to help create your program and be excited about it in the process.

Start small.

You don’t have to change the world on the first try. Big gestures can be costly in time and money, so why not start small? Implement small items that can help make big changes over time. For example, you can take out vending machines and offer free bottles of water or baskets of fruit in the break room.

Know your audience.

When planning your wellness program, you also have to keep in mind the different needs of your staff demographics. Millennials and baby boomers will have different needs and desires. For example, younger employees might love afternoon yoga in the courtyard, but older employees may benefit from health screening or stress management tools.

Work With a Top Staffing Agency in Pasadena TX

Do you want to create a wellness program that everyone loves? Contact Meador Staffing Agencies in Pasadena TX today to learn more.

houston-tx-staffing

Yes – It’s Possible to Eat Healthy at Work. Here’s How

May 10th, 2018

You may feel like it’s always go, go, go at work, so you’re certain you won’t have a spare moment to eat a healthy snack or meal. When whipping through the drive-thru on your short lunch hour seems like the only alternative, it may sound impossible to conceive of healthier lunch habits. But it is possible to eat healthy while on the job. Here are some tips to make sure you’re getting the right nutrition for that energy burst you’ll need for a productive day.

Avoid junk altogether.

It can be difficult, but if you don’t have junk food available it’s much easier to avoid it. Don’t keep candy at your desk, don’t bring change for the snack machine, and don’t have chips in the break room. The less accessible you make the unhealthy options, the most likely you are to stick to the healthy ones.

Take your lunch hour.

So often employees eat at their desk or simply don’t take lunch at all. But this is critical for maintaining a healthy diet as well as your emotional health on the job. Take a real lunch hour. Leave the office. Pack a healthy lunch so you don’t feel tempted to swing through the drive-thru on your way out.

Bring your leftovers.

Another trick to making sure you have healthy lunches is to make healthy dinners and save your leftovers. Make an additional half portion when you’re cooking in the evening and set it aside so you can bring it to work the next day. This will help keep you on track with healthy eating.

Drink plenty of water.

Sometimes when our brain tells us we’re hungry, it should be telling us we’re thirsty. Curb your cravings by drinking plenty of water throughout the day. The conventional wisdom is eight glasses of water a day, but the truth is a little more complicated than that. Most healthy adults will get plenty of water, but if you’re concerned, know that current science suggests more than three liters of fluid for men and more than two for women.

Plan ahead.

It’s also helpful if you plan your meals and snacks ahead of time. It’s easy to give into stress eating and just grab salty snacks or sugary sodas if you’re feeling stressed. But when you’re stressed is exactly the time you should be turning to healthy alternatives. Pack and prepare your snacks and lunch to prevent yourself from grabbing and eating just anything.

Find the Best Jobs in Pasadena TX

Are you looking for your next job? Contact the team at Meador Staffing, now hiring for jobs in Pasadena TX.

houston-tx-staffing

Four Texas Cities Named As Best Places to Live

May 3rd, 2018

Every year, cities across the United States are ranked among the best places to live. A number of factors, including affordability and job accessibility, are considered when ranking these cities. Four Texas cities were named as the best places to live in the U.S., including two right here in our service area. Taking a quick look at these cities, we want to showcase what puts them among the best cities to live in in the United States.

The Woodlands

The suburb of The Woodlands in North Houston was specifically planned to be a place where business could come to the residents without forcing a commute into downtown. This suburban planning has paid off in spades and the area is now one of the best places to live in the country.

The cultural diversity of the area also gives companies and communities a chance to learn from one another and bring new perspectives to the table. This has also fanned out to the remote working community with co-working spaces opening up in the area giving workers yet another chance to get out and meet their neighbors.

Big companies like Fox Network Group and Exxon have set up shop in The Woodlands. And with larger corporations come smaller support companies as well, so it’s easy to see how this area is booming when it comes to jobs and resources. Crime rates in the area are lower than greater Houston and the national average. There are also ample opportunities for home ownership in the area at a variety of price points.

Round Rock

Edging a little closer to Austin, you’ll find the community of Round Rock that has also been included in the list of best places to live in the United States. While still its own community, it’s just a short drive to Austin which gives residents opportunities for both work and play.

But while Austin is the Texas capital of weird, Round Rock is a typical suburban community with stability for families, housing, and more conventional living situations. Real estate is affordable and there are opportunities for community building in the city of Round Rock itself.

Dell is headquartered in Round Rock, and that isn’t the only tech company in the area. IBM and Samsung also have offices there. For professionals looking for jobs in the tech industry, this is a great place to establish roots. There are plenty of opportunities for living and working in the Round Rock area.

Work With a Top Staffing Agency in The Woodlands TX

Are you looking for a job in The Woodlands or Round Rock? Contact Meador Staffing, now hiring for jobs in The Woodlands TX.

houston-tx-staffing

Facebook Jobs – Is This Where You Find Your Next Job?

April 26th, 2018

If you know you need to be using social media to help you find a job but don’t know where to start, this guide can help. With all the news about Facebook today, the platform isn’t disappearing entirely and there are still ways to make it work for you. The Facebook Jobs feature is one of these ways. There are a few ways you can use the service to help you find and land your next job. Here are just a few things to get you started.

Search Facebook Jobs.

Visit Facebook.com/jobs to see new posts from local businesses looking for employees in your area. This is the most convenient option and offers targeted solutions so you don’t see jobs that are out of your area or not in your industry. However, you can also follow companies on Facebook to watch for updates on their pages.

Apply online.

Facebook Jobs allows business to include a simple online application with the post. Before you click “apply” be sure to read the complete job description. You want to make sure they don’t have different or additional instructions that you should follow. Always be prepared and do exactly what is being asked when you apply for a new position online.

Maintain a professional profile.

Your Facebook profile, and all of your social media accounts should remain professional. Know that when an employer looks at these accounts they will make a first impression. Keep photographs professional. If you would prefer to keep Facebook personal, lock down your security settings but know that profile and cover pictures are always publically visible.

Interact with businesses online.

While you should make use of the Facebook Jobs feature, also be sure to interact with businesses on their pages. Follow them. Participate in conversations. Watch for new information that can help you when you do apply or interview with the company. Become a brand ambassador. If a company already knows your name in a positive way, they’re more likely to call you when your resume crosses their desk.

Work With a Top Staffing Agency in Pasadena TX

Are you looking for a new job in the area? Contact Meador Staffing, now hiring for jobs in Pasadena TX,  to learn more today.

houston-tx-staffing

 

Facebook Jobs – Is This Where You Find Your Next Employee?

April 19th, 2018

There is a lot of talk these days about Facebook. Is it good? Is it bad? Should people avoid it? But regardless of what’s happening behind the scenes, Facebook remains one of the top choices for social media and online networking across the country and even the world. One of the hallmarks of a good hiring strategy is to go where the people are, so Facebook is a good place to start. Facebook offers their Facebook Jobs feature, which allows companies to advertise and candidates to apply directly through the platform.

Why use Facebook Jobs for recruiting.

Conventional wisdom about social media is to go where the people are. While there are a lot of threats of a mass Facebook exodus, the time has not yet come. More of your potential employees use the platform than don’t, so meet them there. Using Facebook Jobs allows you the flexibility of the Facebook platform to reach and attract potential candidates online. Facebook Jobs also allows you to target the audience so you are sure to get local, qualified professionals to apply to your open jobs.

Facebook Jobs is easy to use.

The actual Facebook Jobs platform is pretty easy to navigate. And it can also expand to include your specific business page as well. Keep your job description short and sweet and let Facebook’s targeting algorithms do most of the legwork for you. You can also choose to post a video rather than an image, and studies have shown that posts with videos get more clicks than static posts.

Promote through Facebook Advertising.

There are some free and inexpensive ways to promote your open jobs on Facebook. First, and free, ask your employees to share the job on their own personal timelines. Also, encourage your followers to share to expand the reach. But you should also take advantage of the paid post advertising to allow for Facebook to get your content in front of as many qualified people as possible. This can be a low investment for a high reward.

Work with a Top Employment Agency in The Woodlands TX

Facebook is just one of many possible recruiting sources for open positions at your company. To learn more about finding the right employees for your team, contact Meador Staffing today and work with a top employment agency in The Woodlands TX.

houston-tx-staffing

Three Skills to Become More Hirable

April 12th, 2018

When you’re looking for a new job, you need to be as marketable as possible. But what traits, beyond your skills, are employers looking for in new candidates? Companies are looking for a unique combination of soft skills that will demonstrate that you will be a big-picture hire for them. Before you send your resume or go in for that next interview, consider these top three skills and how to showcase them in your own background and personality.

The Ability to Listen

One of the most important skills any potential employee brings to the table is the ability to listen. Human nature is a funny thing. Often, when we are in a conversation with someone, we spend more time thinking about how we will respond to what they are saying than we do to the actual words they are saying. The problem is, even though we all tend to do this, it makes for a very one-sided conversation.

Instead, develop really good listening skills. That means not just hearing the words but understanding them. Communication is a two-way street. So focus on listening to what the other person is saying. Then reply with what you heard so they know you were listening. And don’t provide advice unless you’ve been asked, but don’t respond to it until you’re certain you’ve understood them correctly.

Adaptability

Another quality that employers look for in a new employee is adaptability. This means that the perfect candidate is someone who can roll with the punches when changes happen with little to no notice. While everyone would like some routine predictability in their days, not every business has that luxury.

At the same time, being adaptable in your work is also key to allowing your employers to be flexible in your schedule. These kinds of relationships are reciprocal and if you’re able to adapt to changing needs, your employer is more likely to consider allowing you flexibility and freedom with your schedule and work.

Leadership qualities

Finally, even if you’re not in a specific management position, companies want to see that their employees have leadership potential. Leadership doesn’t just mean that you are able to delegate responsibilities to others. It also means that you have a good sense of how a project will come together, who can handle the tasks best, and how to motivate everyone to come together to produce the final product.

To be hired in a new position, look at your employment history and pull out some of the instances where your leadership abilities were apparent. Focus on these within your resume and during your interview to showcase how your career can be developed in a leadership role.

Are You Looking for Jobs in Pasadena TX?

Do you want to make yourself more hirable in our market? Contact Meador Staffing today – a top staffing agency in Pasadena TX.

houston-tx-staffing

Houston Rated No. 2 Nationally for New Corporate Facilities

April 5th, 2018

For both job seekers and corporate companies, Houston continues to be at the top of the list in business. Recently, the city was rated Number 2 nationally for new corporate facilities. There are a number of factors that make Houston an excellent choice for business, but what are they? And how can they help you find a new position in the Houston area? Let’s take a closer look.

Excellent job growth

Houston is booming. This boom is leading to large companies and smaller organizations setting up shop within our metro area. Houston has the nation’s sixth largest economy, making it great for businesses and professionals alike. Job growth in the city is perfect for those wanting to enter the job market and advance their career.

Focus on retention

Houston companies also spend time focused on retention. They know that good workers are the backbone to their success, so they don’t treat people like numbers. Knowing that you are valued and matter is an important part of the employee experience, and Houston companies are providing that.

Diversity in the workplace

The city is diverse, which makes every industry in the area also diverse. And this is true not only culturally, but also with mindsets. Companies know that if they only hire people who think the same, they will miss out on innovation and ideas that other perspectives can bring to the table.

Skilled workers

Because of the diverse population in the area and the influx of business, that also means there is an influx of skilled workers. This will increase the competition for jobs, but increased opportunities mean there are more potential positions for skilled workers in the Houston area.

Best place to live

Of course, this list wouldn’t be complete if we didn’t mention that Houston is consistently on the lists of best places to live in the US. The metro area is large, providing multiple options at all price points. Housing is affordable. And there are plenty of things to see and do in the area no matter what you enjoy.

Work With a Top Staffing Agency in Houston

Are you looking for a job in Houston? Contact Meador Staffing, now hiring for jobs in Houston and the surrounding area, today!

houston-tx-staffing

You’ve Been Fired – What Do You Say in the Next Job Interview?

March 29th, 2018

Getting fired from a job is not a pleasant experience, but it doesn’t have to mean the end of your career. There will be opportunities for you to recover from any mistakes you made in the past and move forward. But, you may need to answer the more immediate question of how to find a job in the aftermath of a termination. Your next job interview will make all the difference, so it’s important that you learn to sell yourself and own your mistakes when talking with a potential employer. Here are just a few things to consider.

Be honest about the reason.

You will be asked why you left your last job. It will do you no good to lie about it. A new employer will conduct reference checks and may uncover the truth, so beware. If you made mistakes that led to a termination, talk about what happened. And be honest. But, from there, don’t dwell on the things that went wrong.

Focus on what you learned.

Everything is a learning experience, especially a termination. For example, if you had trouble with productivity and meeting deadlines in your last job, discuss how you learned new organizational strategies to help with your performance in a future position. Regardless of your infraction, spin your answer to include the lessons you learned.

Avoid being negative.

It’s okay to feel betrayed after a termination, but never discuss that with an interviewer. It’s a major red flag for an employer to hear you speaking poorly about a previous manager or coworker. Instead, take responsibility for the reason you were let go. Stay positive when discussing your last position and your vision of the future.

Take responsibility.

Ultimately, an employer needs to make the decision whether or not they want to take a chance on you. They need to see that you’ve learned from your mistakes and that you can do better at their company. You have to sell this by taking full responsibility for what you’ve done. Show how this won’t happen again.

Work With a Top Staffing Agency in Pasadena TX

Are you looking for a new job after a termination? Contact the team at Meador Staffing, now hiring for jobs in Pasadena TX, to help you find your next opportunity.

houston-tx-staffing

Exit Interviews Take Time BUT Exit Interviews Are Worth It

March 22nd, 2018

What do you do as a company when someone puts in their notice? Do you have them train a replacement? Do you have a going away party? Do you ask them to turn in their equipment and pick up their last paycheck? There are a variety of things companies do when someone leaves their organization, but should an exit interview be one of those things? An exit interview does take time, but they are completely worth it to discover what is and is not working in your organization. Here are just a few reasons to do an exit interview.

Learn about why employees leave.

There are so many potential reasons that employees will leave a position. They may feel dissatisfied with the work they’re doing. They may not feel like they have other opportunities within the company. Or they may not get along with coworkers or managers. There are also reasons completely unrelated to the work or environment, such as a life change or relocation. But simply gathering this information can demonstrate to you whether or not there are patterns in your organization.

Learn about company morale.

But conducting these interviews you will also learn if there are morale issues within your company. Perhaps there are things that are going unsaid in the office but create a constant current of unease among employees. Understanding that these things are happening is the first step to resolving any issue.

Learn if company policies are effective.

You also want to know if you’re doing a good job as an employer. Are there policies that don’t make sense? Are you not doing enough of one thing or too much of another. Perhaps you’ll learn that you’re not as effective at letting someone know their value in the organization or that their contribution is essential. Or maybe there are small things such as a tweak to personal time off or flex time.

Learn what is going well and what the company strengths are.

Of course, you’re not just grilling an employee to learn about the faults. You also want to find out what they think is working. If something is going well or you have particular strengths, you can concentrate on enhancing those aspects of your business while working on improving any company shortcomings.

Work with a top staffing agency in Pasadena TX

Are you looking for the right employees to bring to your team? Contact Meador Staffing today to get started on working with a top staffing agency to fill open jobs in Pasadena TX!

houston-tx-staffing