Custom Employees Reviews Make Everyone Happier

November 2nd, 2017

Employee reviews can feel like a “necessary evil” but they don’t have to be. In fact, many experts believe that a tailored review process can lead to more engagement and happier employees. So how exactly do you go about improving your review process to ensure everyone is heard and the right improvements are being made? Here are just a few things you can do to personalize your review process and improve your employee satisfaction.

Tailor the review to your employees’ personalities.

Your employees aren’t cookie cutter people, so it’s important not to treat their reviews the same way. Everyone will have different needs, require different kinds of feedback, and have different motivations. As a manager, it’s your job to determine how someone will react to a review and adjust your approach accordingly. This will help make everyone happier on the job.

Determine what makes them tick.

You need to find out what makes them tick as a person. What are their motivations? Do they love to learn? Do they like variety? How do they react in a stressful situation? It’s okay to ask them these kinds of questions in their reviews which will help you both create an action plan that fits with their goals and personality.

Emphasize how each employee makes a difference.

All of your employees want to feel as though they are contributing to the company. This may be more pronounced with some personalities, but everyone cares. Makes sure within the context of reviews, you emphasize how their contribution makes a difference in the overall success of the company.

Create an action plan for management as well.

In your employee reviews, you give each worker an action plan to ensure they are making the right improvements and adjustments. Allow your employees to ask you to do the same. Ask them what management could do to make their jobs easier or happier. Take their answers into consideration and create an action plan to make a difference.

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Can You Use Facebook Jobs to Land Job Candidates?

October 19th, 2017

Are you missing out on a large audience for advertising your open positions? If you’re not familiar with Facebook Jobs, you may not be attracting the most qualified and engaged employees in your area. More and more people are engaging with companies through online social media, so if you’re not using Facebook Jobs, your competition probably is, and that could mean you lose out. Here are some of the ways Facebook Jobs can help you in your hiring process.

Free access

Facebook Jobs is free to use both for job seekers and for companies looking for talent. If you’re logged in for your business and you visit Facebook.com/jobs, click on Publish a Job Post. This will bring up the free tool for you to enter your information. Once this post is up on your page, it will be accessible to anyone who has followed your company.

Wide audience

Not only will your followers see it, but you can also elect to share it with others based on certain criteria. On top of that, your content will be shareable, which is one of the many ways that Facebook posts get seen by a wider audience. If one of your followers knows their friends or family are looking for a job, they will share your post to their network, and so on.

Easy to use

The tool couldn’t be easier to use for job seekers. If they follow your page, they’ll see it in their feed. If they visit Facebook.com/jobs they will see all the current jobs available in their area. This will allow for them to submit their application through the “apply now” button or visit your website for more information.

Online reputation

Of course, posting jobs online has a lot more positive implications than negatives ones. Building a good reputation on social media will help draw more people to your page, site, and business. It will show how your company is a good place to work as well as a good company to do business with in your specific area of expertise. As online communication becomes more prevalent, building this reputation will be more important.

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How to Craft an Employee Retention Plan

September 21st, 2017

Your employees are your company’s most valuable asset. So when you’re experiencing high turnover, it can be a sign that things are broken in your processes. To create an effective employee retention plan is a way that you can demonstrate your commitment to keeping your employees engaged and happy on the job. So how do you do that? Here are just a few suggestions to get you started with a retention strategy in your company.

Create a positive company culture.

Your company culture has more at stake than just where the coffee is in your breakroom. The overall values and mission of your organization create the culture, and you should be hiring individuals who fit that culture and work well within its framework. Creating a company culture that breeds loyalty is a great way to ensure retention of your employees.

Develop a streamlined hiring process.

Your hiring process may also be to blame for high turnover. Many managers hire based on gut feeling, but this can go wrong quickly. Instead, create an interview and evaluation process to compare the same criteria for each and every candidate who walks in for a job with your company.

Maintain an onboarding program.

Like company culture, onboarding needs to go further than a tour of the office. Onboarding is how you train your new team to accept and work within your company culture. Not only do you need to train them on the job they’re doing, but also on how your company does things. Make this interactive and positive.

Recognize contributions of your team.

When your staff goes above and beyond, how do you recognize their hard work? Programs that allow for you to reward your team for a variety of reasons will let them know you value them and want them in your organization. Sure, holiday bonuses can go a long way but have spontaneous rewards as well.

Conduct exit interviews to learn more.

When someone does leave, make sure you know why and track that information. Conduct exit interviews with employees who give their notice. There are many reasons an employee leaves, and sometimes it isn’t about the job at all. But when it is, it’s imperative that you do what you can to make sure problems are resolved before others are affected.

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Are Your Talent Screening Technique’s Out of Date? Here’s What to Do

August 17th, 2017

There is so much changing about the job market today. And many companies simply aren’t prepared for the new trends or technologies available for hire. You may be using outdated techniques for screening or vetting the talent before making a job offer. It’s important that you make the right decisions for pre-screening candidates across the board, so we’re here to help. Let’s take a look at some of the current trends.

Ban the box.

Employment laws referred to as “Ban the Box” encourage employers to hold off on asking an applicant about a potential criminal background. This is spreading and will become normal in employment over the next few years. The idea is that basing hiring criteria on a check box prevents valuable contributors from re-entering the workforce. This doesn’t mean that background checks aren’t run, but they may be run much later in the process.

Contingent employees.

Since the economic recovery began, more and more people are working on a project-basis rather than pursuing full time, permanent jobs. This gig economy means that companies are working more with short term or freelance workers than ever before. But what does that mean for your employment screening process? The important part is to keep your process consistent for all employees, traditional and contingent alike.

Continuous screening.

Another trend that is picking up steam is the idea of continuous screening. Make sure the consent form you use when hiring new employees is explicit about the company’s policies on continuous screening. You also need to make sure that you’re continuous screening process is in compliance with the EEOC.

Social media.

Many employers are curious about the role of social media when it comes to screening. It can be so easy to plug someone’s name into Google and read the corresponding social sites that return. But it is important to keep some things in mind if you do this, you may run into illegal or uncertain situations. If you’re not an expert in employment law, you may want to hire a third party company to include social media searches.

Unconscious bias.

You also need to ensure that you’re not allowing your unconscious bias to influence how you hire or what actions you take in the workplace. Unconscious bias can inform your decisions even when you are actively trying to avoid discriminatory behaviors. You may prefer to hire someone who has a similar background to yourself, but this may leave out perfectly qualified candidates.

Work with a recruiter.

There is a lot to be concerned with when it comes to screening potential employees. There are many moving pieces that are governed by different laws and employment regulations. By working with a recruiter, you can allow them to use their expertise to ensure the proper checks are run and the information isn’t being used incorrectly to inform your hiring decision.

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How to Manage Through Sensitive Situations

July 20th, 2017

A tragedy or other sensitive situation can strike an office at any time. An entire company is affected when an employee passes away or become ill. But through everything, management needs to manage to ensure that everyone is provided with the tools they need to cope and continue. What actions should you take to support your team through this situation while still maintaining productivity? Here are some thoughts to get you started in the event you ever have to deal with this kind of situation.

Be aware of your staff’s emotions.

In the case of the death of a coworker or even a serious illness, don’t assume that your entire time will be emotionally able to carry on without a pause or some help. Know that everyone grieves and deals with emotions differently, so simply being aware of how your staff reacts will be important to the healing process. Give them space and support they might need.

Consider how this might affect productivity.

By doing so, you do need to consider how your productivity will be impacted. Will there be people who can pick up the slack? Are you prepared for an emergency in your company? Simply looking ahead at what needs to get done over the next several months will give you an idea of ways you can compensate to ensure everyone’s needs are met.

Organize a gift for the employee or their loved ones.

Often the reason people feel so helpless in situations like this is they can’t do anything about the situation. By asking your team or organize a care package for their coworker who is ill, or finding the appropriate memorial gift for the loved ones of the deceased co-worker they can feel like they have a hand in the grieving process.

Provide professional resources for your staff.

But no matter how much time you give to your team or what kind of gift they organize, there will be individuals who aren’t able to process the information on their own and move on. This is why you need to ensure they have access to a professional who can help them along the way. Partner with a counselor or provide access to group therapy so they can build the personal tools they need to cope.

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How to Write Smarter Job Search Emails

July 13th, 2017

It is simply a reality of the 21st-century job search – you will have to write professional emails throughout the process. There are plenty of times when emailing is going to be preferred both by you and the person you’re connecting with. Let’s look at some of the times when you will be emailing throughout your job search and we can provide some easy to use templates to get you started.

Initial Inquiry

In today’s marketplace, you’re probably sending a lot of resumes via email through online job postings. You may already know that you shouldn’t just attach a document without some accompanying email. If you do that, the recruiter probably won’t open it. But your initial inquiry should act as your cover letter.

This cover letter needs to include important information that might not be on your resume, your contact information, and your interest level. Also be sure to address it directly to the hiring manager or recruiter. If you can’t do that, never use “To Whom It May Concern.” Simply begin with “Good Morning” or “Good Afternoon.”

Here is a template to get you started:

Good Morning [Mr. or Ms. and their Name, if known],

I saw your listing online and I’m interested in learning more about the [job title] position.

I have [# of years] experience with [this work] and believe I would be a good fit.

[Insert a specific example of how this experience has helped you in the past in a similar position.]

I am available to talk at your convenience. Call me at [phone number] or email me at [email address] so we can set up a time to meet.

Thank you for your time and consideration,

[Your Name]

Thank You Note

After any interview, you probably know that you should be sending a Thank You note. Some people prefer the handwritten note over the email, but there are limitations to that option as well. They take longer to arrive and may not include all the details you want to convey.

A Thank You note is a great way to share information you may have forgotten in the interview. For example:

Good Afternoon [name],

Thank you so much for taking the time to meet with me. I enjoyed meeting your staff, loved your office, and am excited about the opportunity.

[In this section, start with something like “I forgot to mention in the interview, your job posting specifically stated that you were looking for someone with (experience.) I have worked with that in the past and (share details about your experience).]

I look forward to hearing back from you.

[Your Name]

Interview Follow Up

After an interview, you should also follow up with a potential employer. During your meeting, you should have asked when they expected to make a decision. Then, after you’ve sent your initial thank you note, you can mark the calendar with the time frame. For instance, if they said “about a week” connect with them 5 days later and remind them you’re still interested. For instance:

Good Morning [name],

I really enjoyed our meeting on [date] and wanted to find out if you had made a decision regarding the open position in [department or office.]

I am available and interested in talking with you more. If you have any more questions for me, you can reach me at [phone number] or [email address].

I look forward to hearing from you.

[Your name]

Online Networking

Emails are also a staple of online networking, such as the generated emails from LinkedIn when you connect with a new person. But these general emails don’t share any information and don’t give any reason the person should accept your invitation. You should always customize it for your specific needs.

For example, you may have a mutual professional acquaintance. You can reference that. Or they may work in an industry you are interested in or have worked in before. They may be in your city and you’re looking for more local connections. Add a paragraph about why you’re reaching out and they’re more likely to connect.

As always, you should customize all of the templates we’ve provided here and use them only as a jumping off point.

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The Right Way to Put Temporary Assignments on Your Resume

May 11th, 2017

When you’ve been working short term, temporary assignments, you may be wondering how to include these on your resume. There is a right way to emphasize this experience and to sell it as a positive to a future employer. So, before you say something that might trigger a negative response, consider these ways to include temp jobs on your resume.

Demonstrate consistency.

Many times, individuals will work temporary jobs to help close the gap between full-time jobs. There is nothing wrong with expressing this on a resume. However, most experts will agree that rather than listing each individual assignment, lump it together under the headline of the staffing agency you’ve worked for. This can also show that you’re consistent in your work with one company and promote your loyalty and skills.

Show skills gained.

You should also use your short-term jobs as a way to showcase the skills you’ve learned or things you’ve accomplished. This is especially effective in a functional resume. Rather than listing each job you’ve had in chronological order, create a section at the top for your accomplishments. Use what you’ve learned in multiple jobs to help sell your skills.

Focus on determination.

Continuing to work temporary positions shows that you’re determined. Companies like to see people without gaps in their resume. So what better way to do that than to stay working even when you know it won’t be a long-term opportunity? Use this to your advantage. Show that you are dedicated to continued learning and continued employment even in the face of adversity.

Provide references.

You can also talk to your staffing agency or particularly successful clients to provide references for you when you apply for future positions. If you are a particularly loyal, skilled, or pleasant employee, they may be happy to talk to potential employers on your behalf. It shows that they had a good experience working with you and will give you more credibility to be hired.

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Want Monday to Feel Like Friday? Tips to Do Just That

April 13th, 2017

The common phrase is “Thank goodness it’s Friday,” but very few people say the same about Mondays. In fact, Mondays have become something of an office joke. “Someone has a case of the Mondays!” But you don’t have to live your life dreading the first day of the workweek. In fact, with just a few lifestyle changes you can make every workday feel full of hope and energy, just like Friday does. Here are some tips to help you start your week off on a positive note.

Get a good night’s sleep

One of the greatest enemies to productivity is poor sleep. While you may feel like the weekend is a good time to get out of your regular routine, but inconsistency can also have a negative effect on your workweek. On Sunday night, treat bedtime like you would on any weeknight. Go to bed at a normal time so you can wake up refreshed. Create a relaxing bedtime routine. Avoid technology after you get in bed. Keep the temperature cooler than you would during the day.

Stay hydrated

Another challenge many people have is staying hydrated. Far too many people operate in a state of constant dehydration because we aren’t as aware of our body’s need for water. Once you feel thirsty, you are already experiencing dehydration. Stay on top of your need for liquids. Focus on water rather than sugary or caffeinated beverages, which might give you a quick boost of energy but the experience will be temporary.

Plan ahead on Fridays

Many people feel like they’re scrambling on Monday to catch up on things they’ve missed over the weekend. But what if you could have a little peace of mind on Monday morning without having to work all weekend long? For the last hour of work on Friday afternoon, take some time to organize your work and make a plan so you can hit the ground running on Monday morning.

Have a positive attitude

Finally, sometimes the difference between a bad day and a good day is all in how you approach it. Maintaining a positive attitude can help you stay focused, not get down about things you can’t control, and approach your work with interest rather than frustration. In some ways, this is similar to the mindset of “fake it until you make it.” You can use your power of positivity to approach even the most boring or difficult of tasks with a fresh mind.

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5 Things Your Employees WANT You to Say

March 23rd, 2017

As the manager of your department or owner of a small business, you’re the leader. As such, your job is to inspire and motivate your staff. By now, everyone understands that micromanagement is not the best solution to a positive work environment, but what is the best way to be the right kind of leader in your office? Consider these 5 things your employees genuinely want to hear from you monthly, weekly, or even daily.

1. I have trust in you.

You don’t just trust your employees, you have trust in them. This means that you believe that they are capable of doing the job at hand. Tell them so. But also show it in your behavior. Don’t micromanage. Don’t hover over them when they are completing a task. Trust in their ability to get the job done without being overly concerned with the processes they follow.

2. This is what we want to achieve.

At the same time, your team wants to understand the end goal of the project or initiative. They don’t need you to micromanage how it is accomplished, but they want buy-in for what it is they should be achieving. Any time you roll out something new, give your staff an idea of what the outcome should be before letting them take control.

3. I want to set you up for success.

Your staff also wants to know that you’re putting processes and tools in place specifically to help them succeed. When you tell your staff that their success is your priority, you are making them feel appreciated on the job. That the ultimate goal isn’t the success of the job or the product, but of each of their individual contributions that make up the whole.

4. What else can I provide for you?

Far too few managers will ask employees to tell them what they need to make something more successful. Don’t be afraid to ask them what you can do to help them succeed in their jobs. If there are tools that can assist or materials that can help, be sure to provide them. If someone feels overwhelmed, get them the additional help them they need to unload some of the burden.

5. Ask if you need help.

They also want to know that you, as a manager, can pitch in and help out if push comes to shove. You’ve worked your way up to your position, so how can you demonstrate that you can still get your hands dirty. If your staff needs you in any capacity, they should feel comfortable coming to you to ask. You can facilitate this process by letting them know they shouldn’t be afraid of asking for help.

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Wellness Trends to Improve Your Employee Relationship

March 9th, 2017

As we gear up for the arrival of spring, many people are ready to shed their winter habits and embrace a healthier lifestyle. And, in many work places around the country, management is actively encouraging healthier choices for their employees. These wellness trends can even help improve your employer/employee relationships moving forward, creating a better workplace culture for everyone. So what trends should you embrace this season to improve work qualify and office interactions? Let’s take a closer look.

Provide tips for better sleep

A good foundation in the workplace starts with healthy sleep habits. Provide tools and support to encourage your staff to get quality sleep so they can wake in the morning ready to go. Productivity will improve with this encouragement. To do this, make sure you’re limiting working hours and not expecting responses late into the evening. Provide flexible work schedules so your team doesn’t have to stay up late to handle other aspects of their lives. You can even set up a nap zone in the office for quick afternoon catnaps to help them recharge their batteries.

Take a holistic approach

It is also important to know that health and wellness isn’t just about the physical body. Mental health is just as important and this can be done in a number of ways. You can provide services to help people manage their stress. Emphasize participation in a spiritual community, taking great care to leave the individual choices up to each employee. Provide them with professional development to help their minds stay active and healthy.

Encourage community service

Volunteering is good for everyone. There have been multiple studies that demonstrate the healthy benefits of giving back to the community. Make it easy for your team to participate in volunteering activities within your area. Give them incentives or provide days of service where they can spend the day outside the office helping others.

Provide healthy incentives

Speaking of incentives, make sure that rewards for good work or increased productivity are in line with your healthy initiatives. Rather than hosting a pizza party, give people an opportunity to do a physical activity, like a kickball game. Rewarding positive behavior with unhealthy choices will quickly lead to a breakdown in the overall healthy initiatives you’ve implemented.

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