New Technology in 2019 – Can That Help You Find Better Talent?

February 7th, 2019

Technology is rapidly changing, and that evolution affects every industry. There are plenty of new things to consider when it comes to staffing for your business. But how is technology impacting the way you find talent for your open positions? Before you begin your next candidate search, consider how new technology is changing the very landscape of how job seekers find their new positions. Here are just a few examples.

Analytics for Job Postings

When you write a job posting, you probably make a list of the things the individual is expected to know and what they will do day to day. But data is showing us a different picture when it comes to what really works and what doesn’t to attract top candidates.

For example, a job posting that doesn’t include any description about your company culture may not provide any insight for a job seeker to decide if they want to work with you. You can use data to review what has worked in the past and apply it to new jobs.

Chatbots

You’ve probably interacted with them yourself. Maybe you’ve opened a chat on your cell phone carrier to ask a question. Or maybe you’ve used the chatbots on Amazon when a package didn’t arrive on time. Chatbots are a new way for people to interact with businesses for a variety of customer service needs.

It may not occur to you right away, but there are applications for chatbots with your hiring process. Job seekers may have questions about the process, the job, or the next steps. You may miss out on great candidates because they are initiated to call your office to get clarification. A chatbot can give them the answers they need in real time.

Skills Assessments

How do you really know that your new employee has the skills they say they have? Sure, you will check their references, but that doesn’t necessarily prove they have proficiency. But there are other ways to determine the skill levels of your candidates.

Staffing agencies have been using skills assessments for a long time to verify the skills of their candidates. You can tap into that by working with a staffing service to help you source top talent so you know that the skills they have are what you’re expecting.

Communication Channels

So, chatbots aren’t the only way we’ve changed our behavior when it comes to communication. Email, texting, and social media have already become a huge aspect of our culture. And many companies are leveraging these things when it comes to hiring.

Start with your social media. Are you posting jobs on your sites like Facebook and Twitter when you have an opening? Are you engaging with your audience? Everyone who follows your page can be a potential candidates if you reach out the right way.

Work With a Top Staffing Agency in Houston TX

Are you ready for the hiring process of the future? Contact Meador Staffing to learn how a top staffing agency in Houston TX can help.


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Our Top Five Tips for Employers from 2018

January 3rd, 2019

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What did 2018 look like for you as a business in the Dallas area? Did you accomplish your goals? Did you grow throughout the year? And what are you establishing as your goals for 2019? Before we kick off the new year completely, we thought we would take a closer look at our top posts from 2018. What were people reading about or asking about throughout the year that we could help with? Here are the top five tips we provided to employers last year.

1. How to avoid employee burnout.

Employee burnout can be a huge issue and affect not only the individual employees but your entire team. How can you spot it before it becomes a major issue in the workplace? In this post, we take a closer look at the issue and the steps you can take to address it. We include information about how it affects your company and how making it a priority will go a long way to solving the problem.

2. Addressing employee retention.

In June, we asked the question whether or not the biggest problem affecting companies is hiring or retention. We took a closer look at how retention plays a vital role in the health of a company and what happens when it isn’t addressed. We also encourage our clients to work with an agency to help maintain good hiring practices that turn into good retention

3. Asking what their last boss would say.

Interviews are always a challenge, and how do you know if the person you’re talking to would be a good fit for your company? In this post, we take a look at the question, “would your last boss hire you again.” It will give them an opportunity to talk about their success and accomplishments. It may also allow for you to see any potential red flags before making a hiring decision

4. Why do employees look for a new job?

If your employees are leaving your company, it’s important to look at what is causing their exodus. Why do employees leave? In November, we examined 5 possible reasons that your employees are dissatisfied and may begin looking for a new position, including low pay, underappreciation, and lack of advancement

5. Big growth in Texas.

Throughout the year, we took a closer look at the employment trends affecting businesses in Texas as a whole, and especially the Dallas area. In this popular post in October, we broke down some of the reasons the area is booming. Low unemployment rates and multiple growing industries help keep Dallas at the top of the nation’s list of thriving economies.

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Do you want more great advice in 2019? Contact the team at Meador Staffing today to work with a leading staffing agency in Houston TX today.

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Google for Jobs – Why Your Candidates Are Here

December 20th, 2018

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Google for Jobs is exactly what it sounds like. It’s a tool created by the popular search engine that uses their already established algorithms to help connect job seekers to employers. Google for Jobs pulls jobs from a number of different sources to allow for candidates to search for jobs right from the Google home page and even apply directly online. So how can hiring managers ensure that their job will be seen by the right audience and attract top talent? Here are some suggestions.

Why do candidates use Google for Jobs?

The beauty of Google for Jobs is that candidates often don’t realize they’re accessing it directly. They’ll simply type their job search into the Google search engine and they’ll seamlessly see a list of available jobs in the area. It makes the process easy to use, which means more job seekers will use it.

How did Google for Jobs get Started?

As with many of the technology concepts rolled out by Google, it’s designed to make searching easier. They wanted to see if they could use machine learning to match job titles and descriptions to the jobs people are searching for online.

How can you get your job listed?

As of right now, you can’t directly post a job to Google for Jobs. It is picked up by posting them on other specific job search sites such as LinkedIn, Indeed, Glassdoor, Monster, CareerBuilder, and all the others. Your technical team can set up the right schema and markup language to have Google recognize your jobs. But to make sure they are indexed by Google for Jobs, it’s important to have a clear job description and include information like the location and salary levels.

How do candidates apply?

From the applicant’s viewpoint, not much has changed. They will see the jobs pop up in their regular Google search, but as they click on the ones that interest them, they’ll be taken directly to the job site where the post was originally published. The job seeker then completes the online application process as normal.

Find the Best Candidates in the Houston Area by Working with Meador Staffing

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Why Do Employees Look for a New Job? Examine These 5 Reasons

November 15th, 2018

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Are you star performers happy on the job? Would you know if they weren’t? Many managers seem surprised when their employees give their two-week notice before leaving a position where they perform well. But there are a lot of reasons employees look for a new job. If you want to reduce turnover in your company, it’s a good idea to examine these give reasons and make changes to keep your team more satisfied

1. They feel underappreciated.

Many managers have the mindset that someone should do what they’re in the office to do every day, no questions asked and without any thanks. But employees want to be noticed for their contribution. If you’re not taking time to appreciate your team, they may be starting to look for other opportunities outside of your company.

2. They don’t get along with their manager.

Of course, there may be instances when personality conflicts inform an employee’s need to consider different employment. If this manager is you, what can you do to change the dynamic? If it is someone else in your company, and the issue is repeated, what can you do to solve that problem?

3. Their pay is poor.

Experts encourage job seekers to look at more than just the salary when making an employment decision, but we have to be honest. Money does impact our decision-making skills, and if they discover they can earn more for a similar role elsewhere, they are likely to reach out and see if they can make a transition. Are your salaries competitive within the industry?

4. The equipment is outdated or unsafe.

Whether the role is in the office or the warehouse, many employees will become frustrated with outdated equipment. For your office worker, it may be slow computers, obsolete software, or clunk printers or copiers that require more babysitting, keeping them away from the work that matters. For your warehouse, outdated equipment can pose a safety concern or worse.

5. They have no chance at advancement.

Finally, you want to look at what kind of advancement your employees have within your company. If they feel like they’ve reached the top of the jobs your company can offer, they may become restless and start looking at other options to help with their career advancement. Companies that invest in their employees’ futures are likely to keep them engaged and satisfied.

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How Can You Prepare Candidates for the Interview?

November 1st, 2018

 

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What is a company’s responsibility for educating potential candidates about their open positions and company culture? Experts tell job seekers that they need to do their research and be prepared for interviews, but do all job seekers know how to find this kind of information? What if a company could help the process by providing more information ahead of time? Would it be worth it for your company to better prepare candidates for your interviews? Let’s take a closer look.

Write a thorough job description.

You can help candidates be better prepared before they ever even apply to your job. How many times have you placed a job posting only to get too many resumes with not enough of the right experience? By creating a more thorough job description, you can bring in more qualified candidates who have a better understanding of the job right from the start.

Share rich media about your company.

Rich media is a term used in marketing to describe advertising that includes visual or video components. For example, you may create an infographic that describes your company culture and share it on your website and social platforms. Or put out a series of videos for the open positions. People are more likely to click on these posts and retain the information.

Share videos on with your networks.

Creating rich media is important, but it’s also essential that you share video content to make the information easily discoverable and accessible for potential candidates. When you create video content about your company culture or the jobs you hire for, share it on your social media sites. This is the way that candidates will search your company to learn more, so make it easy to find.

Create a job seeker FAQ.

Frequently Asked Questions pages have been a staple on the web since the invention of the internet. It can really help candidates better understand your company, your application process, and the specific job. What do you with people would know before interviewing with your company? Use that as a start for beginning an FAQ.

Help Your Candidates Find the Best Jobs in Houston TX

Do you want to know more about creating a welcoming environment for job seekers and new employees? Contact Meador Staffing today to work with a top temp agency in Houston TX.

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Conflict Resolution – 4 Tips to Help in a Heated Call Center Discussion

September 27th, 2018

Every call center employee knows the experience. A caller is already angry and upset before their call is answered and they’re immediately on the defensive. Often, they’ll take out their frustrations on the one person they feel has control over the situation, whether or not that’s actually true. So how do call center professionals manage conflict on customer calls? Here are four tips to help in a heated call center discussion

1. Let them vent.

The first thing is to let the customer vent about their frustrations. Sometimes, this is all they really want is for someone to listen. So regardless of whether or not it’s all relevant, let them tell you about why they’re unhappy. Listen to them and when you can ask clarifying questions to help them get to the point where you can help them.

2. Be kind.

When we are attacked, even if it isn’t personal, it’s easy to respond by getting defensive. But when dealing with angry customers on the phone, the key is to be kind and not argue with them. They don’t understand the rules of your workplace, and that isn’t their job. By not taking it personally, you can try to get to the bottom line and be kind to them when answering their questions.

3. Compromise.

In some cases, there may be ownership of the problem on all sides. But your customer just wants it fixed. If there are ways you can, try to compromise as much as possible when the issue requires advanced problem-solving needs. Even if you feel the customer is entitled to nothing, try to do what you can to give them what they need to be satisfied without compromising your company.

4. Deliver more.

If you can, try to deliver more than they’re expecting. This can go a long way toward encouraging continued customer loyalty. Consumers just want things to be easy, so if you can go above and beyond their expectations, they are much more likely to not only continue with your products or services but to refer people. You are often only as good as the last problem you solved.

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Are you looking for a customer service job today? Contact Meador Staffing Agencies, now hiring for call center jobs in Houston TX.

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How Can You Store a Resume on a Mobile Device?

July 26th, 2018

In today’s increasingly connected digital world, you may have found yourself applying for jobs right from your phone or small mobile device. But how do you keep your resume on file so you can easily submit it to job openings? The truth is, it’s pretty easy to maintain a digital copy of your resume that you can submit when you find open positions online while browsing your mobile device. Here are just a few ways to get started.

A file on your phone or tablet.

One of the easiest ways to have your resume handy is to keep a file directly on your device. You can download Microsoft Word for mobile platforms and be able to access your documents that way. In some cases you can save it to the Cloud, like iCloud if you’re using an iPhone. This will allow you to access your resume each time you apply to an online job from your smart device.

Google Drive.

Another great way to keep your documents handy on your phone or tablet is to set up a Google Drive account. If you use the email client through Gmail, you already have access to Google Drive. You can save your document there using Google Docs which will allow you to access it on the go.

A Dropbox account.

Similarly, you can store your resume as a PDF in your Dropbox account. Creating an account with Dropbox is easy and there are free and paid versions. If someone else uses Dropbox, you can easily share documents online.

Resume apps.

Of course, there are also a number of resume apps available for both Android and iOS platforms. The job board Indeed has a resume maker tool that will allow you to store a resume right on the site, which can make it easier to apply for jobs that are posted on Indeed itself. There are others as well:

  • Visual CV Resume Builder
  • Resume Star
  • Resume Maker
  • Resume Builder
  • My Resume Builder
  • Apple Pages
  • CV Writer

You can read more about all of these in this online review.

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Overtime or Temporary Workers – What Is the Best Fit for Your Team?

July 19th, 2018

There will be times in your company where you’re faced with a short staff or a busy season. So, what do you do? Most of the time, your choice is between overtime for your current team or hiring temporary employees to help out. What is the right decision? It may depend on a number of factors including your current team’s interest and workload. Here are a few things you can consider when deciding what to do next.

Does your staff want to work overtime hours?

The first step is to determine is whether or not your employees want overtime hours. There are many jobs where workers come to rely on additional hours and the pay that comes with them. They may be eager to take on the extra burden. Other industries, and personalities may prefer more flexibility and work-life balance. You may also want to base this decision on whether you employ hourly or salary workers who are classified either exempt or non-exempt.

Is work-life balance more important?

If your team is more focused on work-life balance and the flexible schedule that allows them to put work aside, it’s important to respect their preferences and pursue another solution. The days where managers can decree mandatory overtime might be over because it can cause heightened dissatisfaction in the workplace. In some cases, occasional overtime is fine bit pay attention to the work quality and employee engagement.

What are the business repercussions?

You also need to determine how the decision will affect your business overall. If your team isn’t amenable to overtime, you will need someone to fill the role to maintain productivity. If you look at the amount overtime will cost versus bringing in temporary staff, you may find the decision clear. Overtime will be more economical if your team is behind the project and the overtime is limited. If the project is more involved, you can benefit from more hands on deck.

Are you working with a staffing partner?

Before you can bring in qualified short-term employees to help out with a project, you should be developing a relationship with a staffing provider in your area. Maintaining a relationship when you don’t have an immediate need will help foster the kind of partnership it will take to help you out when the chips are down. Your staffing partner will get to know your business and be able to send you qualified employees on short notice to keep your projects on track.

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A Game Plan to Get the Raise You Deserve

July 12th, 2018

Have you been working the same job for a while without any offer of more money? While some companies have methods in place for ensuring each of their employees gets a merit-based raise each year, others are a tougher nut to crack. In either case, it’s important that you’re prepared to defend your reasons for wanting a raise in order to convince your employer beyond the shadow of a doubt that you’re worth it. Here are some basic ideas to formulate your game plan.

Demonstrate your value.

Step one is to come to the negotiation table having already done your own homework. Don’t expect your employer to jump at a chance to offer you more money. Ask for a meeting and at that meeting, share the data that supports your cause. Show how much money you saved, how reliable you are, how much work you accomplish, and how you interact with the team. Once you do all of that, you can provide a number and let the negotiations begin.

Set benchmarks for your growth.

Your work isn’t done once you’ve received the raise. You also want to demonstrate your interest in improving your performance and reaching new career goals. Share with them a plan to increase your production, revenue, or any other benchmark that will give them confidence that their investment in your future will be worth it.

Look for a new job

Some people suggest that you start looking for a new job to encourage a new salary negotiation. That the threat of losing a top employee may kick your management team into high gear to keep you around. This is a dangerous gamble to make. Experts tend to agree that you should only look for another job with the intention of leaving your current one and it may be best to keep your search private until you have an offer in hand. Otherwise, you may risk being fired.

Manage that counteroffer.

In some cases, you may have decided to start the raise negotiations because you’ve received a job offer from another organization. What do you do now? Some experts advise against trying for a counteroffer. If you provide your notice and your current employer offers one, then it can be in play. But remember, there are reasons you wanted to look for a new job and the salary was only a portion of that.

Make professional connections.

Getting a raise isn’t just about pleasing your current managers. Career development takes time. Even if you’re not in the market for a new job immediately, you may want to put the feelers out there. Not specifically to apply for jobs, but to network in your industry. You never know where a more attractive offer can come from.

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Being Kind – Why It Helps Your Career Grow Faster

July 9th, 2018

Do you make kindness a priority in your life? If not, you may want to start thinking about the ways you can turn negative behaviors around to positive ones. Why? Your attitude is just as important to your job search and career growth as your skills and experience. And kindness sometimes feels like a lost art in our modern American culture. So how can you be more kind and how does it affect your career prospects? Using the T.H.I.N.K. method is a good way to start.

Is it true?

Do you feel the need to share information with others around you? You may feel like co-workers are frustrating or not able to accomplish the same jobs you can. But in your interactions, do you sometimes feel the need to exaggerate or embellish what you want to say? You may do this to your management team to keep yourself out of trouble. Before you say something that isn’t true, stop and consider how your actions may affect others.

Is it helpful?

Constructive criticism is helpful, but just criticizing others isn’t. Know the difference. If what you’re about to say will be helpful to someone, then figure out the best way to deliver the message. But if your message is just to insult them or disagree with them for the sake of disagreement, think twice.

Is it inspiring?

Encouragement goes a long way on the job and in any of your personal interactions. Make sure you’re taking the time to thank people for what they do every day, not just when they go above and beyond. Creating a culture of gratitude is contagious and will help inspire everyone on the job.

Is it necessary?

Before you make a statement, consider whether or not this is essential to getting your message across. Often, people will qualify statements in an effort to reduce the damage, but the result is passive aggressive, not helpful. So rather than trying to soften the blow in your criticism, determine what is actually necessary.

Is it kind?

Finally, it all comes down to kindness. And being kind in your career will have multiple benefits for you in the future. Kindness, like gratitude, is contagious and your entire department, and even company can benefit from just one person starting this avalanche. Being kind means that you have empathy, can put yourself in other’s shoes, and are willing to think about problems from all angles.

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